Virtual Account

1. Overview

A Virtual Account is a unique bank account number created for a specific customer or transaction. Although it does not hold funds, a Virtual Account serves as a payment bridge, making it easier to track and reconcile transactions automatically.

2. Types of Virtual Accounts

This documentation distinguishes between two types of Virtual Accounts based on their usage:

2.1 Fixed (Static) Virtual Account

This type of Virtual Account is assigned to a specific customer and used repeatedly.

• Usage: Suitable for recurring payments such as monthly bills, subscriptions, or installment payments.

• Example: Utility bill payments made on a monthly basis.

2.2 Dynamic Virtual Account

A Virtual Account generated for each transaction that expires after use.

• Usage: Ideal for one-time transactions, such as during an e-commerce checkout.

• Example: Invoice payments or online purchases.

3. Benefits of Virtual Account

Using Virtual Accounts offers several advantages, including:

• Automated Verification: The system automatically detects payments, eliminating the need for manual checking.

• Prevention of Payment Errors: Reduces the risk of inputting incorrect bank account numbers as each transaction uses a unique Virtual Account.

• Customer Convenience: Customers can make payments anytime and anywhere via bank transfer.

• Scalability for Large Businesses: Capable of handling high transaction volumes—e.g., for 1,000 orders per day, each order receives a unique Virtual Account, simplifying tracking.

Virtual Account Integration Sequence Diagram

• Customer (C): Initiates the process by placing an order or selecting a payment method.

• Merchant (M): Receives the order and requests the creation of a Virtual Account from the Payment Gateway.

• Payment Gateway (PG): Generates the Virtual Account and returns the details to the Merchant.

• Merchant (M): Sends the Virtual Account information to the Customer for payment.

• Customer (C): Performs the bank transfer payment to the provided Virtual Account.

• Bank (B): Processes the transfer and sends the payment status notification to the Payment Gateway.

• Payment Gateway (PG): Forwards the payment notification to the Merchant.

• Merchant (M): Confirms the receipt of payment and completes the order for the Customer.

Available Virtual Account Payment Channels

You can accept payments via Virtual Account with these banks: